Returns & Exchanges

At WETSU Company, we want you to love your fashion finds. If you are not completely satisfied, you can return or exchange any unworn items with original tags within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Package Your Items

    Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.